Answers To Your Electrical Service Questions.
Frequently Asked Questions
Find quick answers to the most common questions our Salisbury clients ask about their heating and cooling systems.
How often should I change my filters?
For most Salisbury homes, we recommend changing your filters every 1 to 3 months. If you have pets, high dust levels, or allergies, monthly changes are best. Regular changes prevent dust buildup on your coils, which keeps your energy bills low and prevents expensive motor failures.
What are the signs of a potential gas leak?
The most common sign is a "rotten egg" smell caused by added sulfur. You might also hear a hissing sound near lines or see dead patches in your lawn. If you suspect a leak, exit the home immediately and call us for professional gas line repair and safety testing.
Why is my AC unit freezing up or forming ice?
Ice usually forms due to restricted airflow or low refrigerant levels. Check for a dirty filter first. If the filter is clean, you likely have a leak or a failing blower motor. Our technicians can diagnose the pressure levels and restore proper cooling to your home quickly.
Do you offer specialized service for mobile homes?
Yes, we are specialists in manufactured home HVAC systems. Mobile home gas and electric furnaces require specific venting, ductwork, and safety clearances that traditional systems do not. We have the training and specific equipment needed to install and repair these unique systems safely and according to code.
What exactly is a ductless mini-split system?
A mini-split is a highly efficient system that provides cooling and heating without ductwork. It consists of a small outdoor unit and a sleek indoor air handler. These are perfect for Salisbury sunrooms, garages, or home additions where extending your current central air system is too difficult or expensive.
How long can I expect my HVAC system to last?
With professional preventative maintenance, most modern HVAC systems last between 15 and 20 years. In the North Carolina humidity, components work hard, so regular tune-ups are essential. If your system is over 12 years old and requires frequent repairs, it may be time to consider a high-efficiency replacement.
Is a package unit the right choice for my house?
A package unit houses all components—the compressor, coils, and heater—in one outdoor cabinet. This is a great choice for homes with limited crawlspace or attic room. Our team can evaluate your home’s footprint to determine if a package unit or a split system offers better efficiency for you.
Can you install gas lines for appliances or outdoor grills?
Absolutely. We are certified gas fitters. We can run new gas lines for kitchen ranges, clothes dryers, and even outdoor fire pits or grills. We ensure every connection is pressure-tested and meets all local Salisbury building codes to ensure your family remains safe from potential leaks.
Why has my energy bill increased suddenly?
A sudden spike usually means your system is struggling to reach the set temperature. This could be caused by a failing capacitor, leaking ductwork, or a system that is low on refrigerant. A precision tune-up from H & R can identify these inefficiencies and bring your utility costs back down.
Do you provide free estimates for new systems?
Yes, we offer free, no-obligation estimates for all system changeouts and new construction installations. We perform a detailed load calculation to ensure you get the right size unit for your home, preventing the common problem of "short-cycling" that occurs when a unit is too large or too small.
